Posts by epablog
On-Demand Office Support: a Cost-Effective Solution for Small Businesses
In an effort to address income inequality and improve the livelihoods of millions of people, the UK government recently announced an increase in the minimum wage. While this move is undoubtedly a positive step for workers, small businesses may face some challenges in adapting to the new reality. In this piece, we will discuss the…
Read MoreArtificial Intelligence vs Human Touch in Customer Service Solutions
A question that is on our minds: “What is best in terms of customer service solutions: AI or the human touch?”. This big question needs to be addressed as it is followed by the incentive of a lower price for AI bots, in comparison to a human employee. But as we well know, AI has…
Read MoreRock Your Business’ Customer Service During The Holiday Rush
The winter holiday season is the busiest of them all. Countless people purchase in-person or online starting with the pre-Halloween holiday and continuing through Christmas and the New Year. Given that the holiday season is quickly approaching, there will most probably be an increase in customers in all types of businesses. Due to the promotions…
Read MoreMental health is a universal human right
#WorldMentalHealthDay #MakeItRight Time to buckle up, in this blog post we’re going on another wild ride, this time on the subject of mental health and mental health in the workplace, and prepare yourself to be surprised by the jarring statistics we’ve found and put together for you, as well as resources and ways to…
Read MoreHow Does an Email Answering Service Work?
As the virtual world grows, more businesses move online and email has become a key communication tool. However, with the increase in email volume we face the challenge of managing them all and when it comes to managing emails, it’s important to have a reliable service that can help you stay organized and on top…
Read MoreFrom Chaos to Order: The Power of Effective Diary Management
Diary management is an essential task for any business, whether it’s small or large. It involves scheduling appointments, meetings, and other events to ensure everyone in the company is on the same page. While some small businesses may be able to handle their diary management in-house, outsourcing this task can offer significant benefits. …
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