e-PA: Just the Facts – Another chance to jump on our ‘Fact Train’, with it’s non-stop service to Knowledgeville! “Customer service is the new marketing.” Derek Sivers (Founder, CD Baby) Back in November 2021, we wrote an e-PA: Just the Facts entry titled “5 Tips from World-Class Customer Service Teams”, and were overwhelmed with interest … Continue reading 7 Easy Ways to Improve Your Customer Service