Live Video Receptionist

Wow your website visitors with an option to speak with a real, professional person, face-to-face. Your designated PA understands your business, as if based in your office.

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The next generation of customer service

1 Installed in less than 5 mins

You won't need to do a single thing. We will simply install the plug-in on your website and start interacting with visitors instantly. No downloads, no installations.

2 Ready to connect

Your website visitors will have an instant option to speak via video, audio or text, whatever they prefer. Your e-PA answers each enquiry quickly. You receive a report instantly after each video or chat.

3 More than a friendly face

Your e-PA is ready to help your business in any way possible, including order taking, appointment booking, general questions, website navigation, product information, quality assurance and more.

An option for everyone

Video Chat

Smiles ahoy! Immediate video contact with no downloads, no installations

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Instant Messaging

Instant chat option ensures visitors never miss the opportunity to ask their question

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Audio Call

Say "hello" to super convenient audio calls, straight from your website

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Screen Sharing

Eliminate misunderstandings that waste time and delay progress

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A few ways we help our clients

Order taking

Processing orders and payment using websites or e-commerce portals.

Appointment booking

Booking appointments using websites, software or online calendars.

General questions

Assistance with general company questions, office directions, etc.

Website navigation

Assistance with use of website, form completion and resources.

Product information

Assistance with general service or product information and prices.

Complaints and advice

General help with customer problems, logging reports and reporting issues.

"5-star service"

"We used live video chat by e-PA on our website and have been thoroughly impressed with results. Many visitors are making initial contact and give good feedback on a regular basis. Would recommend."

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