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Santa Klaus on a telephone call

How To Rock Your Business’ Customer Service During Holiday Rush

The winter holiday season is the busiest of them all. Countless people purchase in-person or online starting with the pre-Halloween holiday and continuing through Christmas and the New Year. Given that the holiday season is quickly approaching, there will most ...
e pa just the facts tips to save money & time and increase profits in your business

The Ultimate Business Strategy to Save Money and Increase Revenue

UK already in the middle of a recession? Well... there is no getting around it, it seems as though we are already in recession, which brings to the UK a significant decline in economic activity. A slowdown is expected for businesses in a tightening ...
e pa virtual services how to manage mental health struggles as a small business owner

How to Manage Mental Health Struggles as a Small Business Owner

Have you ever found yourself wondering how to manage mental health struggles as a small business owner? Do you know that good mental health is crucial to achieving your goals in both business and your personal life? In order to ...
e pa services live video receptionist

Live Video Receptionist – The Next Generation of Customer Service

Wow your website visitors with an option to speak with a real, professional person, face-to-face. Your designated e-PA understands your business as if based in your office.   What is a live video receptionist?   A live video receptionist offers your ...
customer retention

11 Effective Ways to Improve Customer Retention

We don't need to tell you that businesses do not survive without a continuous supply of customers. However, these days, with intense competition, rising costs, and increased customer expectations, retaining a loyal customer base is no easy feat. In this ...
e pa just the facts 10 reasons to outsource your telephone answering (2)

10 Reasons to Outsource your Telephone Answering

Why you should be looking to outsource your telephone answering? Picture the scenario... it's 2022 - After a very bad couple of years, business is finally picking up again, or hopefully even booming. Your team are poised and ready to ...
e pa work life balance simple desk ercises for you to try today

Work-Life Balance: Simple ‘Deskercises’ For You To Try Today

Latest studies indicate that over 20 million people in the UK are physically inactive but, with no easy solution and rates of obesity rising fast, the discussions have turned to how workers and businesses can incorporate exercise into a regular ...
blog e pa services

Services: Live-Help Chat Answering, the No-Brainer for Your Business

e-PA: Services - Our chance 'blow our own trumpet' and show how and why the fantastic services we provide small-medium businesses really change the game! Today's entry looks at our increasingly-popular Live-Help Chat Answering service. In today’s highly-competitive market, it's ...
just the facts why is outsourcing a good business strategy in 2022

Why Outsourcing is a Good Business Strategy in 2022

Now that the global economy is getting back to business, post-pandemic, and business' doors are starting to open, once again, many companies are faced with the tri-fold predicament of the sudden (and significantly higher than normal) influx of customer demand, ...

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