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Own a business and plan to go on a holiday?
As a business owner, taking time off can be challenging when you're worried about missing important calls from clients or potential customers. With e-PA's holiday cover services, you can take a break from work without worrying about missing important calls ...
Outsourcing your reception and customer service can be a game changer for the property sector
Do you find yourself missing calls, while you are out on a house viewing? How about missing out on the sale or rental of a new "hot property" because you just can't handle the sudden influx of enquiries for ...
Solicitors – Your client enquiries handled professionally & confidentially, by our legal industry-experienced receptionists
Imagine this scenario: you finally have your legal firm up and running but it's becoming increasingly harder to manage your client interactions, all while handling court cases, documents, contracts... It might seem counterintuitive to think about your business's customer service ...
How To Choose The Right Professional Business Telephone Number
It goes without saying that a business is not a "real" business without a professional telephone number attached to it. Not only that but it has been shown in statistics over and over again (Zendesk) that the telephone is still ...
Why Expert Answering Services Are Essential For Your Small Business
If you run or own a small business, you are aware of how important every pound is. It can be tempting to try to cut costs by scrimping on some services when you have a lot on your plate, but ...
The Ultimate Business Strategy to Save Money and Increase Revenue
UK already in the middle of a recession? Well... there is no getting around it, it seems as though we are already in recession, which brings to the UK a significant decline in economic activity. A slowdown is expected for businesses in a tightening ...
How to Manage Mental Health Struggles as a Small Business Owner
Have you ever found yourself wondering how to manage mental health struggles as a small business owner? Do you know that good mental health is crucial to achieving your goals in both business and your personal life? In order to ...
Live Video Receptionist – The Next Generation of Customer Service
https://e-pa.com/blog/own-a-business-and-plan-to-go-on-a-holiday/Wow your website visitors with an option to speak with a real, professional person, face-to-face. Your designated e-PA understands your business as if based in your office. What is a live video receptionist? A live video receptionist offers ...
11 Effective Ways to Improve Customer Retention
We don't need to tell you that businesses do not survive without a continuous supply of customers. However, these days, with intense competition, rising costs, and increased customer expectations, retaining a loyal customer base is no easy feat. In this ...