Telephone answering service

e-PA - Telephone answering service UK

TELEPHONE ANSWERING SERVICE

Your calls, cared for by professional people
Capture opportunities and ensure your customers speak with a real person, not a voicemail box. Every call is professionally answered by your PA, who understands your business as if based in your office.
  • Protect against missed calls & lost sales
  • Reduce costs, gain more time and freedom
  • Flexible busy/holiday handling instructions
How it works

e-PA can work as your full or part time secretary, protecting your business from potential missed calls. Calls are promptly answered in your company name with confidence and a helpful attitude.

A message is taken and sent to you or to the right person by email or SMS. If you prefer, we will transfer calls to a landline or mobile before taking a detailed message from callers. Your dedicated PA's will have a thorough understanding of your business and endeavour to maintain a lasting first-class impression.

We guarantee an improvement in your business
A telephone answering service trusted by thousands
You may well have spoken to us yourself.
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"My PA's capture the calls we don't get to and we love putting everything over when in daily meetings"

- Jay Snow, Creative Celery
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"Our clients often compliment us on our 'customer care team' and are shocked when told we outsource"

- Sonia Beckett, Marketing Consultant
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"It's quite amazing to think that we used to take the after hours call-outs on our mobile phones"

- Aaron Wheeler, MEF Security
About your PA
Available when needed, not an overhead if not
Understands your business
Protects you against potential missed calls & sales
Telephone answering service - PA-1.png
Sends a detailed message by email or SMS after calls
Professional phone manner
Can use websites or software, as if based in your office
Exceptional add-ons & extras

Unique, thoroughly polished add-ons to save you money, resources and time.

Appointment making
Your PA team breezily learn to use any online calendar, website or software ready to book appointments while handling enquiries.

Appointment reminders
After an appointment has been booked, your PA sends an SMS to remind your customer, prompting a call should they have forgotten.

Marketing reports
Your PA asks new enquiries how they found your number. We’ll send a monthly list of each response for a genuine insight into your marketing efforts.

Enquiry logs
Receive a clear list of all logs made by your PA each day, week or month. Logs will include all contact information and notes from each enquiry handled.

Custom voicemail
Your PA records a professional voicemail greeting which is activated out of hours. You receive an email with a transcript of each message left.

Message relay
Reply to any message sent by your PA and instruct them to return the call with a message from you, then notifying you of their response.

Start your one week free trial
Your calls will be covered for 7 days and we'll send you a proposal with a package that best suits your average call volume.
Telephone answering service - check3 Fast account set-up with no contract

Telephone answering service - check3 Brief your PA on your business and preferences

Telephone answering service - check3 Protection against missed business

Telephone answering service - check3 Optional call transfers to any number

Telephone answering service - check3 Flexible busy or holiday handling instructions

How it works

e-PA can work as your full or part time secretary whilst protecting your business from potential missed calls. Calls are promptly answered in your company name with confidence and a helpful attitude.

A message is taken and sent to you or to the right person by email or SMS. If you prefer, we will transfer calls to a landline or mobile before taking a detailed message from callers. Your dedicated PA's will have a thorough understanding of your business and endeavour to maintain a lasting first-class impression.

We guarantee
an improvement
in your business

About your PA

Telephone answering service - PA-1.png

  • Understands your business
  • Protects you against potentially missed calls & sales
  • Sends a detailed message by email or SMS after calls
  • Professional telephone manner
  • Can use websites or software, as if based in your office
Start your free trial

Your calls will be covered for 7 days and we'll send a proposal with a package that best suits your average call volume.

Telephone answering service - check3 Fast account set-up with no contract

Telephone answering service - check3 Brief your PA on your business and preferences

Telephone answering service - check3 Protection against missed business

Telephone answering service - check3 Optional call transfers to any number

Telephone answering service - check3 Flexible busy or holiday handling instructions