NEW SERVICE
Capture every call 24 hours a day.
Zero effort, maximum gain.
Introducing the newest member of our team, Grace, our first AI. We’ve been spending time behind the scenes training and testing. Now, we’re confident Grace is able to serve your business while conforming our high standings and values.
Why After-Hours Service Matters
Business doesn’t stop when the office closes. Over 70% of small businesses still use voicemail after hours, but studies show up to 80% of callers won’t leave a message. That’s a lot of missed opportunities. During the day, your team runs things as usual—our service steps in only after hours, so you never miss a call or enquiry when you’re off the clock.
The Problem with Voicemail
Let’s be honest: answering machines are done. Customers expect instant, personal service—even at night. Every missed call could be a lost client or urgent request. In a world where first impressions and speed matter, outdated systems just can’t keep up.
Bigger Opportunities for Smaller Business
Adopting after-hours AI shows your clients you’re future-ready—without losing the human touch. Grace is always backed by our real team, so you get the reliability of technology and the reassurance of genuine care. People are tired of soulless bots; we combine efficiency with empathy, helping you stand out for all the right reasons.
Safe, Simple, Modern
Grace, our Out of Hours AI Answering Agent, takes messages and answers calls after hours—never replacing your daytime team. Every AI interaction is monitored by real people for safety and quality. You get:
- 24/7 message taking after hours
- Ongoing monitoring and support
- Transparent, flexible monthly packages
Four Generations of Service: It’s in Our Blood
At e-PA, supporting businesses is our family legacy. For four generations, we’ve helped clients move forward—combining old-school customer care with new technology. We know what it means to be trusted with your business, reputation, and peace of mind. Adapting to this fast-changing world hasn’t always been easy, but embracing new tools is now genuinely exciting. By blending decades of experience with innovation, we give you the best of both worlds.
- Over two decades of experience supporting businesses
- Flexible packages: from one-off projects to ongoing support
- Discovery call with the founder of the business for true personalisation and service facts
- Free 7-day trial
- Local UK team with a global reach
- Proven track record of sales, reliability, discretion, and results
Ready to Future-Proof Your Business?
If you’re a business owner looking for dependable support, e-PA is here to help. Book your free discovery call or start your 7-day trial today. Let us handle the details, so you can focus on what you do best.
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