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customer retention

Just the Facts: 11 Effective Ways to Improve Customer Retention

We don't need to tell you that businesses do not survive without a continuous supply of customers. However, these days, with intense competition, rising costs, and increased customer expectations, retaining a loyal customer base is no easy feat. In this ...
e pa just the facts 10 reasons to outsource your telephone answering (2)

Just the Facts: 10 Reasons to Outsource your Telephone Answering

e-PA: Just the Facts - More facts than you can shake a stick at! In this entry, we are going to take a look at why you should be looking to outsource your telephone answering. Picture the scenario... it's 2022 ...
e pa work life balance simple desk ercises for you to try today

Work-Life Balance: Simple ‘Deskercises’ For You To Try Today

Latest studies indicate that over 20 million people in the UK are physically inactive but, with no easy solution and rates of obesity rising fast, the discussions have turned to how workers and businesses can incorporate exercise into a regular ...
blog e pa services

Services: Live-Help Chat Answering, the No-Brainer for Your Business

e-PA: Services - Our chance 'blow our own trumpet' and show how and why the fantastic services we provide small-medium businesses really change the game! Today's entry looks at our increasingly-popular Live-Help Chat Answering service. In today’s highly-competitive market, it's ...
just the facts why is outsourcing a good business strategy in 2022

Just the Facts: Why Outsourcing is a Good Business Strategy in 2022

Now that the global economy is getting back to business, post-pandemic, and business' doors are starting to open, once again, many companies are faced with the tri-fold predicament of the sudden (and significantly higher than normal) influx of customer demand, ...
e pa work life balance add some workout to your workplace

Work-Life Balance: Time to Add Some Workout to Your Workplace

Whether you work in an office full-time, or you’re a remote employee working from home or out of a shared office space, it’s easy to let fitness slide. After all, putting in long hours at work often means sitting at ...
e pa just the facts 7 easy ways to improve your customer service

Just the Facts: 7 Easy Ways to Improve Your Customer Service

e-PA: Just the Facts - Another chance to jump on our 'Fact Train', with it's non-stop service to Knowledgeville! “Customer service is the new marketing.” Derek Sivers (Founder, CD Baby) Back in November 2021, we wrote an e-PA: Just the ...
blog e pa services social media answering

Services: Why it’s Time to Step-Up Your Social Media Answering Game

e-PA: Services - Our chance to give you an insight into what we do, and why it adds so much value to you and your business. This time, we want to take a look at our fantastic Social Media Answering ...
blog wellbeing template do not edit

Work-Life Balance: 7 Science-Based Reasons to Keep Well Hydrated at Work

We all know how easy it is to forget something as basic as stopping to have a drink, especially when you are at work, but staying properly hydrated is essential. Our bodies are around 60% water, and we should be ...

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