About e-PA

Our goal is to help businesses grow with the support of a dedicated and skilled team. Filled with experts in all departments, we aim to help business people focus on what they love doing, without the time-consuming list of things to do required to make a successful and profitable business.

About the company

The e-PA Story:

Built on Resilience, Driven by Heart


e-PA isn’t just a business—it’s the result of a lifetime spent learning how to survive and thrive, even when the odds are against you.
I’m Lorelle, founder of e-PA. My journey didn’t begin with a family legacy or a safety net. I grew up with very little support, and from a young age, I had to find my own way.
I started selling in the London markets at twelve, not because it was easy, but because it was necessary.
Those early days taught me grit, resourcefulness, and the power of real human connection. I learned firsthand that business and life can be tough, and it’s even tougher when you have to do it alone.
That’s why e-PA exists. My dedication to supporting others comes from knowing what it’s like to have none.

Today, my Son and I have built this business and our team on empathy, encouragement, and a genuine desire to help people succeed.

We’re here to be the support system I wish I’d had, offering not just professional expertise, but understanding, kindness, and a belief that with the right help, anyone can build something extraordinary.

Whether you’re just starting out or facing your own challenges, we’re with you every step of the way.

Our mission

Our mission is to help small to medium-sized businesses grow with stability and confidence.

We strive to offer the best possible combination of business services, and by doing so, can proudly call ourselves a globally unique business support service.

Our people

e-PA actively searches for innovative people experienced in multiple fields who also understand the importance of customer care.

Our team take pride in increasing their client knowledge and loves making a positive difference to the lives of their clients.

Our promise

We promise a fully tailored and dedicated service to every one of our clients and their customers alike.

We will always stretch for a 5-star experience and ensure that we're doing everything we can to help our clients achieve their goals, guaranteeing an improvement to your business 

The service your customers will love

We tailor our service to your business. Your PA can use website forms; dashboards; apps; spreadsheets; documents or property portals like Rightmove and can even utilise any website to further assist enquiries. In addition, our unique add-ons and extra services work hand-in-hand with all Answering Services. Your PA team can email attachments from your business email; send physical literature with your letterheads; contact customers to relay messages; book appointments using your website or shared calendars; schedule appointment reminders and so much more.

Learn more

Discover how e-PA works and the benefits of having an entire team of experts in all departments, on-demand, for your every business need.

A service that tailors to your needs

Your PA team can use website forms, quote forms, dashboards apps, excel spreadsheets, documents or property portals like Rightmove and Zoopla. PA's can even post physical literature with your letterheads and so much more.

Rocket boost your customer services

Your team takes learning about your business seriously, is committed to winning you sales and always goes the extra mile for your enquiries. With your customers cared for you can do what you do best while never missing an opportunity.

We obsess over the small details

By combining frequent training and a fully dedicated approach, your PA's understand your needs and how best to handle your enquiries at a reliable and impressive standard. Your updates or new instructions are instantly implemented.

PA careers

We're always looking for skilful, wonderful and fun people to join our team. Find out more about PA job types or submit an application.

No Pay As You Earn

No additional office space

Flexible handling instructions

No employment contracts

Only pay when we work

Holiday and leave cover

No additional resources

Always ready to help

Trial our telephone answering service 100% free for a week