Posts by epablog
Live-Help Chat Answering, the No-Brainer for Your Business
e-PA: Services – Our chance ‘blow our own trumpet’ and show how and why the fantastic services we provide small-medium businesses really change the game! Today’s entry looks at our increasingly-popular Live-Help Chat Answering service. In today’s highly-competitive market, it’s inexcusable to miss the things that your customers want. Especially when it relates to a…
Read MoreWhy Outsourcing is a Good Business Strategy in 2022
Now that the global economy is getting back to business, post-pandemic, and business’ doors are starting to open, once again, many companies are faced with the tri-fold predicament of the sudden (and significantly higher than normal) influx of customer demand, being short-handed, and possibly not having the spare funds to rehire to a level their…
Read MoreWork-Life Balance: Time to Add Some Workout to Your Workplace
Whether you work in an office full-time, or you’re a remote employee working from home or out of a shared office space, it’s easy to let fitness slide. After all, putting in long hours at work often means sitting at a desk for much of the day without doing much physical activity. Just because you…
Read More7 Easy Ways to Improve Your Customer Service
e-PA: Just the Facts – Another chance to jump on our ‘Fact Train’, with it’s non-stop service to Knowledgeville! “Customer service is the new marketing.” Derek Sivers (Founder, CD Baby) Back in November 2021, we wrote an e-PA: Just the Facts entry titled “5 Tips from World-Class Customer Service Teams”, and were overwhelmed with interest…
Read MoreTime to Step-Up Your Social Media Answering Game
Our chance to give you an insight into what we do, and why it adds so much value to you and your business. This time, we want to take a look at our fantastic Social Media Answering service, and the importance of treating your ‘social’ customers the same as you would customers in your shop…
Read More7 Science-Based Reasons to Keep Well Hydrated at Work
We all know how easy it is to forget something as basic as stopping to have a drink, especially when you are at work, but staying properly hydrated is essential. Our bodies are around 60% water, and we should be drinking at least 1.8-2L (8-10 glasses) of water, daily, in order to maintain this level.…
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