Posts by epablog
Missing a Call is Like Letting a Customer Leave Your Shop
Our chance to flex our ego, and show the world why we do what we do, and how much we enjoy it! Today we are going to dive further into one of the countless reasons why our top-notch Telephone Answering service boosts your customer service but also plays a vital role in preventing you from…
Read MoreWork-Life Balance: The Art of Delegation
The past couple of e-PA: Wellbeing articles have seen us discuss the benefits of a work-life balance, and the harmony and equilibrium it brings, along with ways you can incorporate elements of this improved way of living and working into your life and business. If you missed these articles and would like to learn more,…
Read MoreBetter Leadership Creates Better Customer Service
e-PA: Just the Facts… Business advice, news and tips from e-PA – your business success companion. It’s not exactly a secret recipe that good leadership, coupled with good company culture results in a happier workplace that, in turn, provides better customer experiences. If you find yourself looking to change your company’s culture, open new channels…
Read MoreWork-Life Balance: How to Improve Yours, Today!
As highlighted in our previous e-PA: Wellbeing blog entry, ‘Work-Life Balance: The Key to Business Success & a Better You!’ we established that a good work-life balance has numerous positive effects, including increased business productivity, improved mental and physical health, and a more enjoyable personal life with better relationships and time for things that bring…
Read MoreWhy Does My Small Business Need an Answering Service?
e-PA: Services is another one of our great new blog features, in which we want to really show off what we do, show you why we love it so much, and provide real-life stories, information and testimonials as to how our services improve businesses and lives, every day. In this first entry, we look to…
Read More3 Ways That Remote Working has Revolutionised the Travel Industry
e-PA: Just the Facts… no frills, no fluff, just your one-stop shop of business FACTS Our latest ‘Industry Focus’ blog/article entry looked at the ways in which the travel, tourism and hospitality industries are recovering, post-pandemic, and highlighted the rise of the ‘remote workplace’. To continue with that theme here are three reasons why hotels,…
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