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7 Easy Ways to Improve Your Customer Service
e-PA: Just the Facts - Another chance to jump on our 'Fact Train', with it's non-stop service to Knowledgeville! “Customer service is the new marketing.” Derek Sivers (Founder, CD Baby) Back in November 2021, we wrote an e-PA: Just the ...
Time to Step-Up Your Social Media Answering Game
Our chance to give you an insight into what we do, and why it adds so much value to you and your business. This time, we want to take a look at our fantastic Social Media Answering service, and the ...
7 Science-Based Reasons to Keep Well Hydrated at Work
We all know how easy it is to forget something as basic as stopping to have a drink, especially when you are at work, but staying properly hydrated is essential. Our bodies are around 60% water, and we should be ...
Proper Diary Management is Key to Success
e-PA: Services - An in-depth look at our industry-leading services, with information about how and why they work so well for you and your business. This time, we are taking a closer look at our extremely popular Diary Management service. ...
12 Ways Small Business Owners Can Start The New Year Off Right
e-PA: Just the Facts... Join us for some unfettered facts! We’ve just rung in 2022.... I know, given the past couple of years, we couldn't believe that, either! Let us start this first blog entry of 2022 by saying a ...
How to Avoid Burnout Over Christmas
Many of us think of the Christmas period as a time for celebrating, but it can quickly and easily become a stressful affair. Whether it's financial pressures and over-spending, unrelenting social obligations, or being forced to spend time with extended ...
The Hidden Cost of Ignoring Emails
Your insight into what we do, how we do it, and why it works! Since its inception and mainstream uptake in the '90s, email has remained the 'top dog', when it comes to communication. It is still very much the ...
Work-Life Balance: Workplace Nutrition & Health
You know the score... Hectic workdays, long meetings, countless business trips, and your eyes glued to your computer screen, day in, day out. When are you supposed to get the time to think about a health-conscious diet, right? This edition ...
5 Tried and Tested Customer Service Tips
e-PA: Just the Facts - Your regular dose of business "edu-tainment". Despite the modern shift customer-focused industries have seen over the past couple of decades - particularly with the significant uptake of technology-based and "virtual" customer interaction, there are ...
